Yes. At Checkout, you will be able to choose your desired shipping date and delivery service.
We offer 24/7/365 service by contacting [email protected] (although sometimes we sleep from 12-6). We offer service by phone Monday to Friday from 9am to 4pm CST. If you have a custom cake question, feel free to call the store nearest you.
Yes. Some items have nuts in them, and all items are processed in a facility that processes nuts.
We bake all of our cakes to order. Once you place your order, we begin making your cake to ensure freshness.
We bake all of our cakes fresh to order. King cakes, pies, kringle cakes and cookies cakes are shipped fresh. We flash freeze all other cakes to lock in the quality and ensure safe transit for the cakes. We then ship our cakes with dry ice so the cake stays frozen. The ice does not last forever, so customer must make sure to be available on the day of delivery.
Many times your cake will have those touches, but we sometimes change these based on the seasons or styles.
Due to the Fedex shipping process, we do not offer writing on the cake due to possible damage.
Fedex does not currently offer shipments to PO boxes.
We strive to ensure you have a great cake every time. Sometimes a cake may have slight bumps and nicks from the Fedex Shipping, this is normal and to be expected. If we make a mistake by shipping you the wrong item and shipping a cake that is excessively damaged, then we will gladly return or refund your purchase. If any mistakes are made by you at the time of order and not corrected, then we cannot issue returns or refunds based on incorrect info given to us. If Fedex delivery is attempted on the day requested, and the customer is not available to receive; then Gambino’s is not responsible fordamage caused by shipping delays. However, we will always try to take care of our customers so that everyone is happy!